Skip to content

Cart

Your cart is empty

Return Policy

 RETURNS

Our policy lasts for 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

    To complete your return, we require a receipt or proof of purchase. Do not return your purchase to the manufacturer.

    If the package is damaged when you receive , we will fully refund or resend.

    If the quantity is less than what you order, we will reship the other ones or refund the product and shipping cost you pay. 

    If the package is lost or you do not receive the package after a period of time, we will refund or resend.

    All returns must be made within 30 days from the invoice date. We highly recommend that you inspect each product carefully upon receipt, as this will allow us to correct any issues in a timely manner.

    Exchanges : We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at   hello@glinyt.com

    Shipping To return your product : By sending us a email  hello@glinyt.com , we will inform you the exact adress of return .

    If you place the wrong order / Don't want the products anymore / Changed your mind after placing your order , you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Refund methods : 

    We will refund your item price by your original payment method within 7 days .

    Glinyt offers a more expedient dispute resolution process and would be grateful for the following:

    A. Photos or videos of the damaged item to demonstrate the issue. If the damage cannot be clearly determined from photos, a video should be provided.

    B. Screenshots of the email or dispute received that includes the name, date, and details. Specifically, evidence of the complaint filed by the customer (via PayPal Dispute or other payment gateway, email, etc.).

    C. Products may need to be returned to Glinyt if our dispute resolution team requests this as part of the dispute process.

    Aside from major interpretations, Glinyt will issue a refund, resend the product, or accept a return for any of the following scenarios:

     

    Important interpretation